11/22/2023 0 Comments Any do macosFrom building brand loyalty and generating leads to addressing customer issues and closing deals, these roles all rely on knowing the customer in the context of their journey with the brand. Microsoft Dynamics 365 Customer Insights: AI-powered customer insights and journeysĭelivering exceptional customer experiences is at the heart of what sellers, marketers, and customer service agents do. Sales Copilot is generally available today both as a standalone subscription and included as part of customers’ existing Dynamics 365 Sales Enterprise and Premium licenses at no additional cost, with the new capabilities above rolling out this month. “At Investec, we are very excited to see how we can leverage Microsoft Sales Copilot and AI within the Microsoft stack to connect our internal teams and to enhance our understanding further of prospective and current clients to ensure we are providing a best-in-class experience.” -Dan Speirits, CRM Product Manager, Investec With this capability in the hands of our sellers, they can spend more time equipping organizations with best-in-class security solutions to help make our world a safer place.” -Philip Eklund, Vice President of Client Engagement Platform, Securitas “Opportunity summary in Microsoft Sales Copilot is a huge and important leap in our direction to save more time for our sales personnel.
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